Nurul Afiifah Ghifari, aurthor
Analisa pengaruh customer value anticipation terhadap customer satisfaction dan customer loyalty: studi kasus PT. Bank Negara Indonesia = Analysis of customer value anticipation to customer satisfaction and customer loyalty: case study PT. Bank Negara Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2016
 UI - Skripsi (Membership)
Sitompul, Lasmaria Isabella, author
Analisis pengaruh evaluasi emosional dan rasional terhadap repurchase intention dengan shopping habit sebagai faktor moderasi pada e-commerce Shopee Indonesia = The effects of emotional and rational evaluation toward repurchase intention with shopping habit as a moderating factor in e-commerce Shopee Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Skripsi (Membership)
Fatimah Solihah, author
Pengaruh Motif Penggunaan terhadap Kepuasan dan Niat Keberlanjutan Penggunaan Twitter (Studi pada Pengikut Akun Autobase @indomyfess) = The Effect of User Needs on Social Media Users' Satisfaction and Continuance Intention among K-Pop Fans (Case on Followers of Autobase Account @indomyfess)
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2022
 UI - Tesis (Membership)
Raina Allya Hartawan, author
Pengaruh AR dalam In-App Mobile Marketing terhadap Customer Satisfaction dan Willingness to Buy dimediasi Customer Experience serta Efek Moderasi Trade-Off Between Price and Value & Trust (Studi Pada Pelanggan Maybelline dalam Aplikasi Shopee di DKI Jakarta) = The Effect of AR in In-App Mobile Marketing on Customer Satisfaction and Willingness to Buy mediated by Customer Experience and Moderating Effect of Trade-Off Between Price and Value & Trust (Study on Maybelline Customers in the Shopee Apps in DKI Jakarta)
Fakultas Ilmu Administrasi Universitas Indonesia, 2021
 UI - Skripsi (Membership)
Asrianda Syah Putra, author
Analisis pengaruh service quality, perceived value, perceived image, satisfaction, dan customer engagement terhadap behavioral intention dari penumpang maskapai penerbangan komersial domestik = The Influence of service quality, perceived value, perceived image, satisfaction, and customer engagement on behavioral intention of domestic commercial airline passengers
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018
 UI - Tesis (Membership)
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