Dahlgaard, Jens J., author
Fundamentals of total quality management : process analysis and improvement
Chapman & Hall, 1998
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Plenert, Gerhard, author
Strategic continuous process improvement : which quality tools to use, and when to use them
McGraw-Hill, 2012
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Evans, James R. (James Robert), 1950-, author
Statistical process control for quality improvement : a training guide to learning SPC
Prentice-Hall, 1991
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Wadsworth, Harrison M., author
Modern methods for quality control and improvement
John Wiley & Sons, 2001
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Ryan, Thomas P., author
Statistical methods for quality improvement
Wiley, 1989
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