Silverman, George, author
The secrets of word-of-mouth marketing : how to trigger exponential sales through runaway word of mouth
Amacom, 2011
 Buku Teks
Silverman, George, author
The secrets of word-of-mouth marketing: how to trigger exponential sales through runaway word of mouth
American Management Association, 2001
 eBooks
Silverman, George, author
The secrets of word-of-mouth marketing: how to trigger exponential sales through runaway word of mouth
American Management Association;, 2011
 eBooks
Niven, Paul R.
Balanced scorecard step-by-step : maximizing performance and maintaining results / Paul R. Niven
John Wiley & Sons, 2002
 Buku Teks
Cameron, Kim, 1946-2015, author
Positive leadership : strategies for extraordinary performance
Berrett-Koehler, 2012
 Buku Teks
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