Munter, Mary, author
Guide to managerial communication: effective business writing and speaking
Prentice-Hall, 1982
 Buku Referensi
Nadita Rizki Arfiandi, author
Kewenangan dan tanggung jawab notaris terhadap berita acara pengunduhan dokumen elektronik (e-mail) yang dijadikan alat bukti dalam persidangan = Authority and responsibilities of the notary againts minutes download electronic documents (e-mail) who cites this as evidence in trial / Nadita Rizki Arfiandi
2016
 UI - Tesis (Membership)
Shaki Citra Astuti, author
Perbedaan gaya menulis e-mail wanita dan laki-laki dalam buku Hoe Overleef ik Zonder Liefde dan Hoe Overleef ik Mijn Vriendje = The differences between women and man e mail writting style that written in dutch books entitled Hoe Overleef ik Zonder Liefde dan Hoe Overleef ik Mijn Vriendje
2017
 UI - Makalah dan Kertas Kerja
Flynn, Nancy, author
The e-policy handbook: rules and best practices to safely manage your company's e-mail, blogs, social networking, and other electronic communication tools
American Management Association, 2009
 eBooks
Simon, Julian L.
Getting into the mail-order business/ Julian L. Simon
McGraw-Hill, 1984
 Buku Teks
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