Guffey, Mary Ellen, author
Essentials of business communication
Cengage Learning, 2008
 Multimedia
Forsyth, Patrick, author
The art of successful business communication
Institution of Engineering and Technology, 2008
 eBooks
Boone, Louis E., author
Contemporary business communication
Prentice-Hall, 1997
 Buku Teks
Dwyer, Judith, author
The business communication handbook
Prentice-Hall, 1993
 Buku Referensi
Goldman, James E., author
Applied data communications a business-oriented approach
John Wiley & Sons, 1988
 Buku Teks
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