Smith, Jon,author
Start an online business : in easy steps
Forest Stewardship Council, 2011
 Buku Teks
Appleman, Jack E., author
10 steps to successful business writing
2009
 eBooks
Improving efficiency and effectiveness of concultation process between lecturers and students through an information sustem software based internet
[Fakultas Ilmu Komputer Universitas Indonesia, Universitas Surabaya. Fakultas Teknik], 2011
 Artikel Jurnal
Arthur, Jay, 1951-, author
Lean six sigma for hospitals : simple steps to fast, affordable, and flawless healthcare
McGraw-Hill, 2011
 Buku Teks
Bennett, Greg, author
Consultative closing: simple steps that build relationships and win even the toughest sale
American Management Association;;, 2007
 eBooks
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