Tingley, Judith C., author
Say what you mean get what you want: a businessperson's guide to direct communication
American Management Association;;, 1996
 eBooks
Mortensen, Kurt W., author
Persuasion IQ : the 10 skills you need to get exactly what you want
American Management Association, 2008
 eBooks
Burrows, Terry, author
Blogs, wikis, Facebook and more: everything you want to know about using today's Internet but are afraid to ask
Carlton, 2011
 Buku Teks
McKnight-Trontz, Jennifer, author
Tips menjadi popoler: How to be popular: everything you need to know, and more!
Torrent Books, 2004
 Buku Teks
Arden, Paul, author
Its not how good you are, its how good you want to be : the world's best-selling book
Phaidon, 2003
 Buku Teks
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