Holmquist, Lars Erik, author
Grounded innovation : strategies for creating digital products
Elsevier , 2012
 Buku Teks
Innovation communities: teamworking of key persons - a success factor in radical innovation
Klaus Fichter, Severin Beucker, editors
[Springer, ], 2012
 eBooks
Curtin, Steve, author
Delight your customers: 7 simple ways to raise your customer service from ordinary to extraordinary
[American Management Association, ], 2013
 eBooks
Pine, B. Joseph, author
Infinite possibility : creating customer value on the digital frontier
Berrett-Koehler, 2011
 Buku Teks
Havelock, Ronald G.
Planning for innovation / Ronald G. Havelock
The University of Michigan, 1979
 Buku Teks
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