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Buku Teks

Arthur, Lisa, author

Big data marketing: engage your customers more effectively and drive value

Wiley, 2014

Buku Teks

Sappington, Erin, author

Build a business case for e-learning

American Society for Training & Development, 2010

eBooks

Kay, Frances, author

How to build successful business relationships

Institute of South East Asia Studies, 2009

eBooks

Zemke, Ron

E-Service : 24 ways to keep your customers-when the competition is just a click away

Amacom, 2000

Buku Teks

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