; Sheila Griselda, author
Antecedents Of Customer Engagement And Purchase Intention Of Food And Beverage Products On Live Streaming Commerce = Anteseden Keterlibatan Pelanggan Dan Niat Pembelian Produk Makanan Dan Minuman Di Live Streaming Commerce
[Fakultas Ekonomi dan Bisnis Universitas Indonesia;Fakultas Ekonomi dan Bisnis Universitas Indonesia;Fakultas Ekonomi dan Bisnis Universitas Indonesia, Fakultas Ekonomi dan Bisnis Universitas Indonesia], 2023
 UI - Skripsi Membership
Felisia Gunawan, author
Pengaruh experiential marketing, service quality terhadap customer satisfaction dan customer loyalty (studi kasus : Mujigae Resto Kelapa Gading) = The effects of experiential marketing service quality toward customer satisfaction and customer loyalty (case study : Mujigae Resto Kelapa Gading)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Tesis (Membership)
Soman, Dilip, author
Managing customer value: one stage at a time
World Scientific, 2010
 Buku Teks
Tengku Randa Prawira, author
Program customer loyalty "Lexus Concierge Club" = Customer loyalty program "Lexus Concierge Club" / Tengku Randa Prawira
2015
 UI - Tugas Akhir
Dewi Agustin Pratama Sari, author
Pengaruh customer gratitude sebagai mediasi dalam hubungan marketing investments terhadap behavioral loyalty = The effect of customer gratitude as mediator in relationship of marketing investments toward behavioral loyalty
2015
 UI - Skripsi (Membership)
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