See Allo

Griffin, Jill, author

Customer loyalty : menumbuhkan dan mempertahankan kesetiaan pelanggan

Erlangga, 2005

Buku Teks

Situmorang, Tama Ulita, author

Pengaruh customer engagement pada mobile application terhadap brand loyalty studi pada nike running application = The influence of customer engagement in the mobile application toward brand loyalty study to nike running application / Tama Ulita Situmorang

2015

UI - Skripsi (Membership)

Klisa Amin, author

Analisis Pengaruh Antecedent Omnichannel Integration Quality terhadap Customer Engagement, Relationship Program Receptiveness, dan Customer Loyalty Pada Omnichannel Retailing = Analysis of Antecedent Effects of Omnichannel Integration Quality on Customer Engagement, Relationship Program Receptiveness, and Customer Loyalty in Omnichannel Retailing

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022

UI - Skripsi (Membership)

Bahar Buasan, author

Model Relationship Marketing dalam Industri Konstruksi : Peranan Trust, Transaction Cost dan Komitmen dalam Menciptakan Loyalitas Pelanggan

Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2015

UI - Tesis (Membership)

Hayuning Anggrahita, author

Peranan kepuasan atribut jasa dan kepercayaan dalam menciptakan persepsi nilai pelanggan yang mampu membangun loyalitas pelanggan: studi kasus: industri penyedia jasa internet di Jakarta

2007

UI - Tesis (Membership)

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