Muhammad Badriansyah Putra, author
Evaluasi Usability Dan Rancangan Perbaikan Prototype Terhadap Aplikasi Layanan Perbankan: Studi Kasus Bank BRI = Usability Evaluation and Prototype Improvement Design for Banking Service Applications: Case Study of Bank BRI
Fakultas Ilmu Komputer Universitas Indonesia, 2023
 UI - Tugas Akhir
Azzahra Maulia, author
Perancangan service blueprint terhadap kebutuhan 3pl intracity bagi pelaku bisnis online di area Jabodetabek: studi kasus perusahaan transportasi online = Service blueprint design upon intracity 3pl needs for online business in Jabodetabek area: study case online transport company
Fakultas Teknik Universitas Indonesia, 2018
 UI - Skripsi (Membership)
Arsila Chairunnisa, author
Perancangan service blueprint layanan berbasis self-service technology (SST) Stasiun Kereta Api (KA) Bandara Soekarno-Hatta = Designing service blueprint of self service technology (SST) based service of airport railway station
2018
 UI - Skripsi (Membership)
Abimata Dwi Wahyu Prasetya, author
Perancangan sistem layanan produk pintar dengan integrasi metode triz dan service blueprint = Designing smart product service system using triz and service blueprint approach.
Fakultas Teknik Universitas Indonesia, 2021
 UI - Tesis (Membership)
Ardi Aprilianto, author
Perancangan Service Blueprint di Dealer Otomotif dengan Integrasi Metode Servqual dan Kano Model = Designing Service Blueprint at Automotive Dealers with Integration of Servqual Method and Kano Model
Fakultas Teknik Universitas Indonesia, 2022
 UI - Tesis (Membership)
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