Wheelan, Susan A.
Creating effective teams : a guide for members and leaders / Susan A. Wheelan
Sage, 1999
 Buku Teks
Tichy, Noel M.
The leadership engine: how winning companies build leaders at every level
Harperbusiness, 2002
 Buku Teks
Wilkins, David, 1971-, author
Leadership pure and simple : how transformative leaders create winning organizations
Mc-Graw-Hill, 2013
 Buku Teks
Evenson, Renee, 1951-, author
Award-winning customer service : 101 ways guarantee great performance
Society for Industrial and Applied Mathematics, 2007
 eBooks
Liswood, Laura A., author
Women world leaders : fiften great politicians tell their stories
Pandora, 1995
 Buku Referensi
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