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Alvin Albertha Dwi Atmaja, author

Customer loyalty pada fixed-broadband internet service provider: studi pada Indihome = Customer loyalty on fixed-broadband internet service provider: study of Indihome

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020

UI - Tesis (Membership)

Rina Octaviana, author

Studi Pengaruh Antecedent Commitment, Monetary Price, Behavioral Price, Brand Affect dan Brand Trust terhadap Loyalitas dengan adanya moderating Uncertainty Avoidance : Penelitian pada Industri Penerbangan Komersial di Indonesia = Study of the effect of Antecedent Commitment, Monetry Price, Behavioral Price, Brand Affect and Brand Trust on Loyalty with Moderating Effect Uncertainty Avoidance: Research on Commercial Aviation Industry in Indonesia

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013

UI - Tesis (Membership)

Filicia Sali, author

Analisis Pengaruh Kualitas Layanan dan Pemulihan Layanan Terhadap Loyalitas dan Komplain Mahasiswa Fakultas Ekonomi Universitas Indonesia Selaku Nasabah Bank Central Asia = The Analysis of the Impact of Service Quality and Service Recovery against the Loyalty and Complaints of The Students of The Faculty of Economics of University of Indonesia as the Customer of Bank Central Asia.

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2014

UI - Skripsi (Membership)

Agus Suryanto, author

Identifikasi paket jasa survei pada pelanggan dengan metode data mining = Identification of survey service package for customer with data mining method.

Fakultas Teknik Universitas Indonesia, 2021

UI - Tesis (Membership)

Putri Neva Lumeta, author

Penerimaan dan penggunaan teknologi, kepuasan, dan loyalitas pelanggan = Technology acceptance and usage, customer satisfaction, customer loyalty

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2021

UI - Tesis (Membership)

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