McMenemy, David, author
Delivering digital services : a handbook for public libraries and learning centres
Facet, 2006
 Buku Referensi
Liu, Jia, author
The Evaluation of worldwide digital reference services in libraries
Chandos Publishing, 2007
 Buku Teks
McClure, Charles R., author
Public libraries and Internet service roles: measuring and maximizing Internet services
[American Management Association;, ], 2009
 eBooks
Ziarnik, Natalie Reif, author
School and public libraries: developing the natural alliance
American Library Association, 2003
 eBooks
Rowley, Jennifer, author
Computers for libraries
Clive Bingley , 1980
 Buku Teks
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