Liker, Jeffrey K., author
Erlangga , 2006
Buku Teks
Imai, Masaaki, 1930-, author
McGraw-Hill, 2012
Buku Teks
Lavigna, Robert J., author
[American Management Association, ], 2013
eBooks
Liker, Jeffrey K., author
McGraw-Hill, 2012
Buku Teks
Peters, Thomas J.
Harper & Row, Publishers, 1986
Buku Teks