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Laurensius Joshua, author

Pengaruh dari perceived quality, perceived value, price fairness, and satisfaction on customer's revisit intention and word of mouth intention towards indonesian coffee shops = The influence of perceived quality, perceived value, price fairness, and satisfaction on customer's revisit intention and word of mouth intention

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020

UI - Skripsi (Membership)

Muhammad Fauzi, author

Pengaruh motivasi pengguna media sosial terhadap word of mouth intention dalam fashion online shopping = Effects of social media user s motivation toward word of mouth intention of fashion online shopping

2015

UI - Skripsi (Membership)

Nadya Annisa Fitria, author

Analisis pengaruh pelayanan karyawan terhadap kepuasan pelanggan dan word of mouth intention pada restoran casual dining di Jakarta = Analysis of the effect of employee service on customer satisfaction and word of mouth intention at casual dining restaurants in Jakarta

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019

UI - Tesis (Membership)

Yudhisti Ramadiantio, author

Pengaruh electronic service quality pada intensi positif electronic word-of-mouth di industri telekomunikasi = Impact of electronic service quality toward intention to positive electronic word-of-mouth in telecommunication industry

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015

UI - Tesis (Membership)

Rinaldi, author

Analisis pengaruh perceived entertainment dan subjective norms terhadap satisfaction dan word of mouth studi kasus m shopping di Indonesia = The effect of perceived entertainment and subjective norms towards satisfaction and word of mouth case study m shopping in Indonesia

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015

UI - Skripsi (Membership)

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