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Setiyo Utomo, author

Analisis kepuasan pelayanan nasabah Bank Rakyat Indonesia (BRI) di sektor kredit mikro dan pengaruhnya terhadap loyalitas pelaku UMKM = Analysis satisfaction of service of micro client Bank Rakyat Indonesia (BRI) credit sector and its influence to loyalties perpetrator take care microly, medium and small

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2006

UI - Tesis (Membership)

Zana Cobhita Arethusa Siswanto, author

Analisis Pengaruh Service Quality, Perceived Value, Trust, dan Price pada Jasa Pengiriman terhadap Customer Loyalty saat Berbelanja Online = Analysis of the Effect of Service Quality, Perceived Value, Trust, and Price on Delivery Services when Shopping Online

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2022

UI - Tesis (Membership)

Ahmad Ridha Muttaqien, author

Analisis pengaruh e-quality terhadap online booking loyalties dalam pembelian tiket pesawat terbang (Studi kasus: Situs Maskapai Lion Air) = Analysis of e quality influence to the online booking loyalties for the purchasing of airline tickets (Case study : Lion air website).

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013

UI - Skripsi (Membership)

Ibrahim Ananda Survijanto, author

Analisis Pengaruh Online Shopping Experience Produk Apparel Terhadap Customer Loyalty Generasi Z dan Milenial Pada E-commerce Indonesia = The Influence of Apparel Products Online Shopping Experience Towards Generation Z and Millennials Customer Loyalty to Indonesian E-commerces

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023

UI - Skripsi Membership

Fitri Astuti, author

Strategi Customer Relationship Manager (CRM) untuk mempertahankan loyalitas konsumen melalui pengelolaan database konsumen sebagai strategi pemasaran produk Pediasure, PT. Abbott Indonesia (Divisi Nutrition) = CRM Strategy to Maintain Customer Loyalty through Managing Consumer Database in order to Support Pediasure Marketing Strategy at PT. Abbott Indonesia

Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2006

UI - Tesis (Membership)

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