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Arief Anggito Abimanyu, author

Pengaruh E-Service Quality terhadap Kepuasan Pelanggan : Studi pada Pengguna Blu by BCA Digital di Jakarta = The Influence of E-Service Quality Dimensions on Customer Satisfaction: A Study on Blu by BCA Digital Users in Jakarta

Fakultas Ilmu Administrasi Universitas Indonesia, 2023

UI - Skripsi (Membership)

Dian Maradona, author

Pengaruh kesetiaan dan kepuasan pelanggan terhadap perilaku berpindah pada internet service provider = Effects of loyalty and customer satisfaction toward switching intention toward internet service provider

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015

UI - Skripsi (Membership)

Riska Edwi Meilia, author

Analisis kepuasan pelanggan eksternal PS Kars FKM UI berdasarkan model AUN-QA tahun 2015 = Quality of the external customer satisfaction PS Kars FKM UI based on AUN-QA model 2015

Universitas Indonesia, 2015

UI - Tesis (Membership)

Achmad Sofyandi, author

Usulan dan analisis kepuasan pelanggan pada tiga bidang usaha profit badan pengelola gedung Manggala Wanabakti = Proposal and analysis for customer satisfaction on three profit business units Manggala Wanabakti Building Management

Fakultas Teknik Universitas Indonesia, 2004

UI - Skripsi (Membership)

Fawaz Imam Subkhi, author

Pengaruh rebranding terhadap loyalitas pelanggan melalui kepuasan pelanggan (Studi pada konsumen gojek di Jabodetabek) = The Effects of rebranding towards customer loyalty through customer satisfaction (Study Case on Gojek’s Consumers in Jabodetabek)

Fakultas Ilmu Administrasi Universitas Indonesia, 2020

UI - Skripsi (Membership)

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