Sitompul, Joshua Enrico, author
Analisis Electronic Service Quality (E-Servqual): Hubungan terhadap E-Customer Satisfaction, Reuse Intention, serta Word-of-Mouth = Analysis Electronic Service Quality (E-Servqual): Relationship to E-Customer Satisfaction, Reuse Intention, and Word-of-Mouth
Fakultas Ekonomi dan BIsnis Universitas Indonesia, 2022
 UI - Tesis (Membership)
Sitompul, Joshua Enrico, author
Analisis Electronic Service Quality (E-Servqual): Hubungan terhadap E-Customer Satisfaction, Reuse Intention, serta Word-of-Mouth = Analysis Electronic Service Quality (E-Servqual): Relationship to E-Customer Satisfaction, Reuse Intention, and Word-of-Mouth
Fakultas Ekonomi dan BIsnis Universitas Indonesia, 2022
 UI - Tesis (Membership)
Wiendi Indria R., author
Pengukuran kualitas pelayanan website maskapai penerbangan dengan metode e-serqual dan TAM = Service quality measurement airline website with e-servqual and TAM method
Fakultas Teknik Universitas Indonesia, 2010
 UI - Skripsi (Open)
Dezenia Zain Rachmawati, author
Kualitas layanan elektronik dan layanan logistik e-Commerce di Indonesia = Electronic service quality and logistic service quality e-Commerce in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Skripsi (Membership)
Irene Sherlyta Gloria, author
Pengaruh kualitas sistem, informasi, dan pelayanan terhadap repurchase intention dengan layanan online-to-offline (O2O) pada pengguna jasa E-commerce di Indonesia = The influence of system information and services quality toward repurchase intention using online to offline (O2O) service on E-commerce users in Indonesia
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Tesis (Membership)
<<   1 2 3   >>