Michelle Febris Syaiff, author
Perhitungan customer lifetime value CLV di perusahaan B2B industri manufaktur mesin dan peralatan = Measuring customer lifetime value CLV in B2B company on machinery and equipment manufacturing industry
Fakultas Teknik Universitas Indonesia, 2018
 UI - Skripsi (Membership)
Yose BW Cahyo, author
Pengaruh relationship marketing terhadap konsumen nasabah pembiayaan mikro : studi kasus pada Bank Perkreditan Rakyat Syariah (BPRS) Insan Cita = The influnce of relationship marketing toward customer micro financing satisfaction : the case study on bank perkreditan rakyat syariah
Program Pascasarjana Universitas Indonesia, 2005
 UI - Tesis (Membership)
Varey, Richard J., author
Relationship marketing : dialogue and networks in the e-commerce era
John Wiley & Sons, 2002
 Buku Teks
Fidyah Hanan Maulani, author
Analisis pengaruh perceived social media marketing activities terhadap brand loyalty efek mediasi brand dan value consciousness. Studi kasus: smartphone Samsung = The influence of perceived social media marketing activities on brand loyalty the mediation effect of brand and value consciousness.Case study: Samsung smartphone
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Skripsi (Membership)
Fidelia Pramesti, author
Aplikasi hubungan pemasaran PT Bank X: studi kasus PT. ABC = The application of consumer relationship marketing in PT Bank X: case study PT ABC / Fidelia Pramesti
2016
 UI - Tugas Akhir
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