Scales, Peter, 1949-, author
Teaching in the lifelong learning sector
Open University Press, 2013
Buku Teks
Where's the library in service learning?: models for engaged library instruction John S.Riddle
Artikel Jurnal
Focus on the library customer: revelation,revolution,or redundancy?
Artikel Jurnal
Payne, Shelia, author
Glorier business library: delivering customer service
Glorier International, 1999
Buku Referensi
By Kai Yu
Tertiary education at a glance: China
Sense, 2012
eBooks
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