Going prime time with live chat reference
Artikel Jurnal
Ronan, Jana Smith, author
Chat reference: a guide to live virtual reference services
Libraries Unlimited, 2003
Buku Teks
Ronan, Jana Smith
Chat reference : a guide to live virtual reference services / Jana Smith Ronan
Libraries Unlimited, 2003
Buku Referensi
Coffman, Steve, author
Going live: starting and running a virtual reference service
[American Library association, American Library association], 2003
eBooks
Going where the users are: live digital reference
Artikel Jurnal
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