Hoxley, Mike, author
Good practice guide: building condition surveys
[RIBA , ], 2009
 eBooks
Dijk, Jan J.M. van, author
Victimization surveys Beyond measuring the volume of crime
Ministry of Justice the Hague, 1982
 Buku Teks
Rama Shellarasa, author
Penilaian kepuasan pengguna terhadap kemas ulang informasi pada kanal Youtube "Kok bisa?" = The assesment of user satisfaction against repacking information on "Kok bisa?" Youtube channel
2018
 UI - Skripsi (Membership)
Lubis, Al Iqbal, author
Kepuasan pengguna terhadap layanan di Kantor Perpustakaan dan Arsip Kota Administrasi Jakarta Selatan = User satisfaction services in the Office of Library and City Archives of South Jakarta Administration
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Kathy Priscilla Glory, author
Keunggulan dan kepuasan pengguna sistem enterprise resource planning (ERP) dalam kegiatan akuntansi perusahaan persepsi akuntan dan ahli TI = Erp excellence and user satisfaction in accounting activity in the company perception of accounting and IT professional
2014
 UI - Skripsi (Membership)
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