Soin, Sarv Singh, author
Total quality control essentials: key elements, methodologies and managing for success
McGraw-Hill, 1992
 Buku Teks
Boss, Richard W., author
Information technologies and space planning for libraries and information centers
G.K. Hall Publishers, 1987
 Buku Teks
Management information systems in libraries and information service
edited by Colin Harris
Taylor Graham, 1987
 Buku Teks
Clair, Guy St., author
Entrepreneurial librarianship : the key to effective information services management
Bowker, 1996
 Buku Teks
Academic success for english language learnes : strategies for k-12 mainstream teachers
edited by Patricia A. Richard-Amato, Marguerite Ann Snow
Longman, 2005
 Buku Teks