A Comparative study of library surveys of internet users at Seton Hall University in 1998 and 2001
 Artikel Jurnal
Services to remote users: marketing the library's role
 Artikel Jurnal
Suhaila, author
Perilaku pemustaka dalam memperlakukan koleksi Perpustakaan: studi kasus di Perpustakaan Universitas Indonesia = Library users behavior against collection: case study in Library of University of Indonesia
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2017
 UI - Skripsi (Membership)
Mohammad Zidane Bhagaskara Putra, author
Strategi Perpustakaan Umum dalam Memberikan Pelayanan kepada Pemustaka Disabilitas: Studi Kasus Perpustakaan Cikini = Public Library Strategy in Providing Services to Users With Disabilities: Case Study of The Cikini Library
Fakultas Ilmu Pengetahuan Budaya Universitas Indonesia, 2023
 UI - Tugas Akhir
Caputo, Janette S., author
A stress and burnoot in library service
AZ Cry Press , 1991
 Buku Teks
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