See Allo

Fandy Tjiptono, author

Total quality management

Andi Offset, 1996

Buku Teks

Hradesky, John L., author

Total quality management handbook

McGraw-Hill, 1995

Buku Referensi

Fandy Tjiptono, author

Total quality management

Andi Offset, 2003

Buku Teks

Poll, Roswitha, author

Measuring quality: performance measurement in libraries

K.G. Saur, 2007

Buku Teks

Jonny, author

Pengembangan model manajemen mutu terpadu untuk rumah sakit = Developing total quality management model for hospital

Fakultas Teknik Universitas Indonesia, 2020

UI - Disertasi (Membership)

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