Total quality management dan dana pendidikan
Artikel Jurnal
Dahlgaard, Jens J., author
Fundamentals of total quality management : process analysis and improvement
Chapman & Hall, 1998
Buku Teks
Total quality management / Dale H. Besterfield... [et.al]
Prentice-Hall, 2003
Buku Teks
Rubrik "total quality management" , manajemen mutu
Artikel Jurnal
Soewarso Hardjosoedarmo, author
Bacaan terpilih tentang total quality management
Andi, 2001
Buku Teks
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