Crawford, John, author
Evaluation of library and information services
Aslib, 2000
 Buku Teks
Penna, C. V., author
The planning of library and documentation services
Unesco , 1970
 Buku Teks
Glover, Peggy D., author
Library services for the women in the middle
Library Professional Publications , 1985
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McColvin, Lionel R., author
Public library services for children
UNESCO , 1986
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Reference services and technical services : interactions in library practice
edited by Gordon Stevenson and Sally Stevenson
The Haworth Press , 1984
 Buku Teks
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