Recommendations for benchmarking web site usage among academic libraries Christy Hightower,Julie Sih,Adam Tighman
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Explaining user satisfaction with academic libraries: strategic implications Syed Saad Andaleeb,Patience L.Simmonds
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Post-master's residency programs: enhancing the development of new professionals and minority recruitment in academic and reserach libraries Julie Brewer
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Creating a better place: physical improvements in academic libraries 1995-2002 Harold B.Shill,Shawn Tonner
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Theory into practice: applying David Jonassen's work in instructional design to instruction programs in academic libraries Alexius Smith Macklin
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