Tiara Sahfitri, author
Strategi Peningkatan Kepatuhan Wajib Pajak Restoran Non-Pengguna TOSKA (Tax Online System of Jakarta) di DKI Jakarta: Studi Kasus Kecamatan Koja = Strategic of Improving TOSKA (Tax Online System of Jakarta) Non-User Restaurant Taxpayer Compliance in DKI Jakarta: Case Study Koja District
Fakultas Ilmu Administrasi Universitas Indonesia, 2020
 UI - Skripsi (Membership)
Satrio Wicaksono Prakoso, author
Rancangan Integrated Financial Reporting and Management Information System (iFRAMES) pada Badan Layanan Umum Daerah X: Sistem Aset dan Persediaan = Integrated Financial Reporting and Management System (iFRAMES) Design in Badan Layanan Umum Daerah X: Asset and Inventory System
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Tesis (Membership)
Simamora, Nikolas, author
Pengaruh kualitas layanan dan kepuasan terhadap loyalitas nasabah layanan cash management Bank UOB = Influence of service quality and satisfaction and customer loyalty of cash management services Bank UOB
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2015
 UI - Tesis (Membership)
Rubin, Rhea Joyce, author
Demonstrating results: using outcome measurement in your library
[American Library association, American Library association], 2006
 eBooks
Ray Amirul Mukminin, author
Customer relationship management (crm) dalam layanan rujukan di perpustakaan sebagai strategi meningkatkan kepuasan pengguna (studi kasus Perpustakaan Universitas Indonesia = Customer relationship management crm on the library reference service as a strategy to improve user satisfaction a case study of Universitas Indonesia library
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2014
 UI - Skripsi (Membership)
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