Ray, Colin, author
Library service to schools and children
UNESCO, 1979
 Buku Teks
Rose Olivia Elza Noor, author
Kualitas layanan Perpustakaan Pusdiklat Kementerian Perdagangan menurut pengguna berdasarkan Libqual+? = The quality of library services in The Ministry Of Trade Education And Training Center according to users based Libqual+?
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2015
 UI - Skripsi Membership
Irwan Miswar, author
Perbedaan persepsi pasien dengan petugas terhadap mutu layanan rawat jalan di Puskesmas Sarolangun 2011 = Perceptions differences patients with officers quality of care towards service road at the health center Sarolangun 2011
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2012
 UI - Tesis Open
Windi Suhesti, author
Persepsi Terhadap Kualitas Pelayanan Kesehatan Bagi Pengidap HIV Dan AIDS Di Rumah Sakit Umum Daerah Tangerang = Perceptions of Health Service Quality for People with HIV and AIDS in the Tangerang District General Hospital
Universitas Indonesia, 2012
 UI - Tesis Open
Fulkerson, Diane M., author
Remote access technologies for library collections : tools for library users and managers
Information Science Reference, 2012
 Buku Teks
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