Susswein, Donald B.
American Management Association , 1985
Buku Teks
Gleick, James, author
Penguin Books, 1988
Buku Teks
Maria Angela Kartawidjaja, author
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UI - Tesis (Membership)
Weisskopf, Gene, author
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Buku Referensi
Budi Kurniawan, author
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Buku Teks