Ilma Khairani, author
Pengaruh persepsi kualitas layanan terhadap kepuasan dan intensi pelanggan pada transportasi online berbasis aplikasi = The effects of service quality and e service quality towards customer satisfaction and behavioral intentions in application based transportation
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2017
 UI - Tesis (Membership)
Zarra Isyana, author
Pengaruh Airport Experience Terhadap Passenger Satisfaction dan Behavioral Intentions (Studi Kasus: Bandara Internasional Yogyakarta) = The Influence of Airport Experience on Passenger Satisfaction and Behavioral Intentions (Case Study: Yogyakarta International Airport)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Tesis (Membership)
Fitria Apriliani, author
Perilaku konsumen restoran etnis pengaruh empat kelompok atribut terhadap kepuasan pelanggan dan post dining behavioral intentions studi kasus restoran etnis sunda di wilayah jakarta = Ethnic restaurants consumers behavior the influence among four groups of attributes towards customer satisfaction and post dining behavioral intentions case study sundanesse ethnic restaurants in jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013
 UI - Skripsi (Membership)
Siti Kairani, author
Analisis pengaruh kualitas jasa nilai dan kepuasan terhadap niat perilaku konsumen (Studi kasus Lembaga Bahasa I Can Read) = Analyzing the effect of service quality value and customer satisfaction to behavioral intentions (Case study I Can Read Literacy)
2014
 UI - Skripsi (Membership)
Akwila Romauli, author
Analisis pengaruh destination personality and self-congruity terhadap behavioral intentions wisatawan lokal Kepulauan Seribu = Analysis of the influence of destination personality and self congruity towards behavioral intentions amongst local tourists Seribu Islands / Akwila Romauli
2016
 UI - Tesis (Membership)
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