See Allo

Shinta Rahmani, author

Pengaruh Negative Electronic Word of Mouth Terhadap Intensi Pembelian Peran Moderasi External Cues = The effect of negative word-of-mouth on purchase intention, the moderating role of external cues

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2021

UI - Disertasi (Membership)

Hanina Ar Ridho, author

Hubungan antara service quality, customer satisfaction, customer loyalty dan word of mouth pelanggan mini market Podjok Halal Jakarta = A comparative study on relationship between service quality customer satisfaction word of mouth and customer loyalty of customers minimarkets Podjok Halal Jakarta

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018

UI - Skripsi (Membership)

Bagus Wicaksono Aji, author

Hubungan antara service quality, customer satisfaction, customer loyalty dan word of mouth pelanggan minimarket Podjok Jakarta = A comparative study on relationship between service quality, customer satisfaction word of mouth and customer loyalty of customers minimarkets Podjok halal Jakarta

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2018

UI - Skripsi (Membership)

Sitompul, Joshua Enrico, author

Analisis Electronic Service Quality (E-Servqual): Hubungan terhadap E-Customer Satisfaction, Reuse Intention, serta Word-of-Mouth = Analysis Electronic Service Quality (E-Servqual): Relationship to E-Customer Satisfaction, Reuse Intention, and Word-of-Mouth

Fakultas Ekonomi dan BIsnis Universitas Indonesia, 2022

UI - Tesis (Membership)

Sitompul, Joshua Enrico, author

Analisis Electronic Service Quality (E-Servqual): Hubungan terhadap E-Customer Satisfaction, Reuse Intention, serta Word-of-Mouth = Analysis Electronic Service Quality (E-Servqual): Relationship to E-Customer Satisfaction, Reuse Intention, and Word-of-Mouth

Fakultas Ekonomi dan BIsnis Universitas Indonesia, 2022

UI - Tesis (Membership)

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