Katz, William A., 1924-, author
Introduction to reference work volume II: reference services and reference progresses
McGraww-Hill, 1992
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Access services: the convergence of reference and technical services
edited by Gillian M. McCombs
The Haworth Press, 1991
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Reference services and technical services : interactions in library practice
edited by Gordon Stevenson and Sally Stevenson
The Haworth Press , 1984
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Librarians on the internet : impact on reference services
editor by Robin Kinder
The Haworth Press, 1994
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International aspects of reference and information services
edited by Bill Katz; Ruth Fraley
The Haworth Press , 1987
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