Roid, Galeh H.
a technology for test-item writing / Galeh H. Roid
Academic Press, 1982
 Buku Teks
Kovacs, Diane K.
The virtual reference handbook : interview and information delivery techniques for the chat and e-mail environments / Diane K. Kovacs
Facet Publishing, 2007
 Buku Referensi
Ratna Mutia Puspitasari, author
Kompetensi pustakawan referensi di Perpustakaan PDII-LIPI = Reference librarian competencies at the Library of PDII-LIPI
Fakultas Ilmu Pengetahuan dan Budaya Universitas Indonesia, 2016
 UI - Skripsi (Membership)
Nabilla Kenyaswasti, author
Pengaruh reference group terhadap evoked set content: studi kasus hijabers community terhadap online brand pakaian = Influence of reference group on evoked set content: case study hijabers community towards clothing brand online
Fakultas Ilmu Sosial dan Ilmu Politik Universitas Indonesia, 2016
 UI - Skripsi Membership
Iswanda Fauzan Satibi, author
Evaluasi layanan referensi e mail Perpustakaan Universitas Indonesia = An evaluation of email reference Universitas Indonesia librarys / Iswanda Fauzan Satibi
2014
 UI - Skripsi (Membership)
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