The New Australian militarism: undermining our future security
edited by Graeme Cheeseman, St. John Kettle
Pluto Press Australia, 1990
 Buku Teks
Mitroff, Ian I., author
Managing crises before they happen: what every executive and manager needs to know about crisis management
American Management Association, 2001
 Buku Teks
Nurhidayati, author
Perbaikan proses bisnis pembukaan rekening tabungan syariah dengan menggunakan metode service blueprint: studi kasus PT Bank Syariah XYZ = Business process improvement on sharia account opening by using the service blueprint method: study case PT Bank Syariah XYZ
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2019
 UI - Tesis (Membership)
Likert, Rensis
New ways of managing conflict / Rensis Likert, Jane Gibson Likert
McGraw-Hill, 1976
 Buku Teks
Working longer: new strategies for managing, training, and retaining older employees
William J. Rothwell, Harvey L. Sterns, Diane Spokus, Joel M. Reaser
American Management Association, 2008
 eBooks
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