Ani Oktarina, author
Fakultas Psikologi Universitas Indonesia, 2002
UI - Skripsi (Membership)
Indra Sjafei, author
1999
UI - Tesis (Membership)
Smith, Dayle M., author
Arcan , 1998
Buku Teks
Fakultas Ilmu Keperawatan Universitas Indonesia, 2006
UI - Tugas Akhir
Smith, Jim, author
American Society for Training & Development, 2008
eBooks