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M Farid Nuranshory, author

Faktor-faktor penentu customer experience dan pengaruhnya terhadap customer experience satisfaction dan customer emotion satisfaction dikaitkan dengan relationship quality dan customer loyalty di industri perbankan = Determinants of customer experience and its influence on customer experience satisfaction and customer emotion satisfaction associated with relationship quality and customer loyalty in the banking industry

2013

UI - Tesis (Membership)

Muhammad Dino Putra Nurcahya, author

Pengaruh Customer Brand Engagement dan Customer Advocacy Terhadap Customer Loyalty = Influence of Customer Brand Engagement and Customer Advocacy, Toward Customer Loyalty

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023

UI - Tesis (Membership)

Mutiara Khairani, author

Pengaruh online customer experience terhadap customer satisfaction dan repurchase intention pada perilaku pembelian furniture = Effects of online customer experience on customer satisfaction and repurchase intentionOn furniture purchasing behavior

Fakultas Eknonomi dan Bisnis Universitas Indonesia, 2019

UI - Tesis (Membership)

Fitri Amalia, author

Pengaruh customer experience terhadap costumer loyalty melalui customer satisfaction pada Genki Sushi: studi pada outlet Genki Sushi Plaza Senayan = Affect of customer experience on customer loyalty through customer satisfaction on Genki Sushi: study at Genki Sushi outlet Plaza Senayan

Fakultas Ilmu Administrasi Universitas Indonesia, 2019

UI - Skripsi (Membership)

M Farid Nuranshory, author

Faktor-faktor penentu Customer Experience dan pengaruhnya terhadap Customer Experience Satisfaction dan Customer Emotion Satisfaction dikaitkan dengan Relationship Quality dan Customer Loyalty di industri perbankan = Determinants of Customer Experience and its influence on Customer Experience Satisfaction and Customer Emotion Satisfaction associated with Relationship Quality and Customer Loyalty in the banking industry / M Farid Nuranshory

Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2013

UI - Tesis (Membership)

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