Aji Lesmana, author
Meningkatkan Customer E-Loyalty dan E-WOM: Peran Service Quality dan Customer Satisfaction Berbasis Elektronik dan Non-Elektronik (Studi Kasus Aplikasi PLN Mobile) = Enhancing Customer E-Loyalty through Electronic and Non-Electronic Based Service Quality and Customer Satisfaction and Its Impact on E-WOM (Case Study PLN Mobile Application)
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2023
 UI - Tesis (Membership)
Vivie Nurjaningrum Putri Rantyanti, author
Pengaruh service innovation terhadap service quality, customer satisfaction, dan customer loyalty pada Bank di Indonesia = The influence of service innovation on service quality, customer satisfaction, and customer loyalty at Indonesia banking
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2020
 UI - Tesis (Membership)
Shantiana Rumiris P., author
Analisis pengaruh kualitas dan perceived value terhadap kepuasan pelanggan dan dampaknya terhadap minat perilaku: studi kasus unit rawat jalan rumah sakit swasta di Jakarta = Analysis the influences of perceived service quality and perceived value toward customer satisfaction and its impact on behavioral intention: a case study of private hospitals in Jakarta
Fakultas Ekonomi dan Bisnis Universitas Indonesia, 2012
 UI - Skripsi (Open)
Integrasi layanan kontak dan akses dalam pengenbangan contact center generik
 Artikel Jurnal
Deden Herlan Suangsa, author
Efektivitas Prototipe Sistem Notifikasi Interaksi Obat dengan Obat Rumah Sakit RSUD R. Syamsudin, SH Kota Sukabumi = Effectiveness of the Prototype of Drug Interaction Notification System in RSUD R. Syamsudin, SH Hospital
Fakultas Kesehatan Masyarakat Universitas Indonesia, 2021
 UI - Tesis (Membership)
<<   6 7 8   >>