Quality first: a driving force to long-term profits
Perhimpunan manajemen mutu Indonesia
Indonesian QC Circles Convention , 1992
 Buku Referensi
McGrath, James, author
The value growers : a chieving competitive advantage through long-term growth and profits
McGraw-Hill, 2001
 Buku Teks
Factors that influence the implementation of quality assurance ... programs for hospital-based long term contraceptive services A. Azwar
 Artikel Jurnal
Stiving, Mark, author
Impact pricing : your blueprint for driving profits
Entrepreneur Media, 2011
 Buku Teks
Gerlach, Mary Jo Mirlenbrink, author
Assisting in long term care
Delmar, Cengage Learning, 2014
 Buku Teks
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