Egbert, Richard T.
The employee handbook: a complete, ready-to-use model with sample policies and procedures / Richard T. Egbert
Prentice-Hall, 1991
 Buku Referensi
Roper, Kathy O., author
The facility management handbook / Kathy O. Roper, Richard P. Payant.
American Management Association, 2014
 Buku Teks
Pyzdek, Thomas, author
The Six sigma handbook : a complete guide for green belts, black belts, and managers at all levels
McGraw-Hill, 2003
 Buku Referensi
Booher, Diana
Executive's portfolio of model speeches for all occasions/ Diana Booher
Prentice-Hall, 1991
 Buku Teks
Fopp, Michael A., author
Managing museums and galleries
Routledge, 1997
 Buku Teks
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