Rae, Leslie
Let's have a meeting : a comprehensive guide to making your meetings work
McGraw-Hill, 1994
 Buku Referensi
Mackenizie, John
Its show time! how to plan and hold successful sales meetings / John Mackenizie
Illinois: Dow Jones-Irwin, 1989
 Buku Teks
Moss, Stephen R., author
What you need to know about documenting your business : how to record critical information about your business processes, tasks and operating standards
Prentice-Hall, 2001
 Buku Teks
Cope, Mick, author
The seven Cs of consulting : the definitive guide to the consulting process
Financial Times Prentice Hall, 2003
 Buku Teks
Diggs, Steve
Putting your best foot forward / Steve Diggs
Golden Books Centre, 1990
 Buku Teks
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