See Allo

Ho, Samuel K., author

Encyclopaedia of management; TQM

Crest publishing, 1999

Buku Referensi

Johannsen, Hano, author

Encyclopaedia of management ; dictionary of management

Crest Publishing House, 1999

Buku Referensi

Thorne, Kaye, author

Encyclopaedia of management; training

Crest publishing, 1999

Buku Referensi

Seekings, David, author

Encyclopaedia of management : conferences and meetings

Crest publishing, 1999

Buku Referensi

Cortada, James W., author

TQM for sales and marketing management

McGraw-Hill, 1993

Buku Teks

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