Stinnett, Bill, author
Think like your customer: a winning strategy to maximize sales by understanding how and why your customers buy
McGraw-Hill, 2005
 Buku Teks
Davis, Kevin T., author
Slow down, sell faster!: understand your customer's buying process and maximize your sales
[American Management Association;, ], 2011
 eBooks
Stinnett, Bill, author
Think like your customer
Elex Media Komputindo, 2005
 Buku Teks
Whitman, Drew Eric, author
BrainScripts for sales success : 21 hidden principles of consumer psychology for winning new customers
McGraw-Hill, 2015
 Buku Teks
Seidman, Dan, author
The secret language of influence: master the one skill every sales pro needs
[American Management Association;, ], 2012
 eBooks
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