Crawford, John, author
Evaluation of library and information services
Aslib, 2000
 Buku Teks
King, Donald W., author
The evaluation of information services and products
Information Resources Press , 1971
 Buku Teks
Pantry, Sheila, author
Managing outsourcingin library and information services
Facet Publishing, 2004
 Buku Teks
Weingand, Darlene E., author
Marketing/planning library and information services
Libraries Unlimited, 1999
 Buku Teks
Gallacher, Cathryn, author
Managing change in library and information services
Aslib, 1999
 Buku Teks
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