Quality management
Howars S. Gitlow [and others]
McGraw-Hill, 2005
 Buku Teks
Gitlow, Howard S., author
Quality management
The McGraw-Hill, 2005
 Multimedia
Gitlow, Howard S.
Quality management
McGraw-Hill, 2005
 Multimedia
Gitlow, Howard S.
Quality management
2005
 Multimedia
Hradesky, John L., author
Total quality management handbook
McGraw-Hill, 1995
 Buku Referensi
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