DeTienne, Kristen Bell, author
Guide to electronic communication : using technology for effective business writing and speaking
Prentice-Hall, 2002
 Buku Teks
Dean, Howard H.
Effective communication : a guide to reading, writing, speaking and listening
Prentice-Hall, 1962
 Buku Teks
Bailey, Edward P., author
Writing & speaking at work: a practical guide for business communication
Prentice-Hall, 2002
 Buku Teks
Brown, Leland, author
Effective business report writing.
Prentice-Hall, 1959
 Buku Teks
Sanford, William P.
Effective business spech of pradical business speaking William P. Sanford
 Buku Teks
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