The new Walford : guide to reference resources / editor-in-chief, Ray Lester
Facet Publishing, 2005
Buku Referensi
Polanka, Sue, author
E-reference context and discoverability in libraries: issues and concepts
Information Science Reference, 2012
Buku Teks
Reference services expertise
edited by Bill Katz
The Haworth Press , 1993
Buku Teks
Javelin : reference manual
Buku Referensi
Lambert, Jill, author
Information resources selection
Aslib, 1996
Buku Teks
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